Some companies like 1-800flowers.com outsource customer-service operations to third-party companies who then hire home-based workers or "agents" to take calls and orders. When you call 1-800-flowers, you may be speaking with Rebecca Dooley, a retired police officer and employee of Alpine Access, a major call-center service. When you dialed the number to 1-800-flowers, your call was automatically routed to Rebecca's spare bedroom in Colorado.
I first learned about you when I downloaded your free e-book, How to Make Money – BLOGGING, via Amazon Kindle. It was a sure one-sitting kind of book but is very meaty. I got all the wonderful ideas from your book and finally decided to visit your website to harvest some more inspiration. I am so glad my path was directed here because I also have just started my incognito blog.